Russell Brandom on Google’s CEO before Congress– and the obvious:
Pichai had to answer questions about bias, and there was no good answer to give. Of course, Google does intervene in Search results to make them more accurate, more useful or sometimes more beneficial to Google’s business. When those changes end up downranking someone, they tend to complain about bias — but everyone sees bias in a different place.
Elected official do themselves no favors when getting involved in technology. Bias exists everywhere. Deal with it.