This should be obvious when considering a comparison because it matters to hundreds of millions of Apple’s customers. Barbara Marie Brannan:
What’s missing at Google and Facebook that Apple has? A face. A human being. Someone to talk to. A place to go whenever a something goes wonky or we have questions that need to be answered. A trip to the Apple Store yields results. Have you ever talked to an employee from Google or Facebook?
Indeed, another clear differentiator for Apple.