That’s the verdict from Jean Baptiste Su who hosts a number of technology shows and is a world-acclaimed tech journalist. Funny thing. True story. JB Su does not know how to use an iPhone X. My neighbor’s 9-year-old daughter has an iPhone X and she knows how to use more gestures than I can remember.
What’s going on? Well, what better way to get some publicity for yourself than writing something nasty about Apple’s highly regarded and hot selling iPhone X. It’s all the rage. Need more Facebook followers? Diss Apple for fun, pleasure, and profit. It works.
After several weeks of using Apple’s new flagship device I’m ready to get rid of it and switch back to my old iPhone 6 Plus or my new favorite Android phone, the Huawei Mate 10 Pro.
Some technologist. You’re using an iPhone that is five model years old.
Because despite its amazing face recognition technology (Face ID), that worked for me perfectly even in complete darkness, the iPhone X actually breaks the magical user experience
Yeah, gestures are a bitch.
It now takes longer, requires more steps and additional gestures to use and navigate the new user interface of the iPhone X than any of its predecessors, which is a major step backward and the cause of many frustrations.
No it doesn’t. You’re holding it wrong. Well, wrong, and you don’t know how to use iPhone X’s gestures. Hey, a 9 year-old girl down the hall knows how to do it perfectly. You’re some kind of technologist, Jean Baptiste.
And what’s even more surprising is that the iPhone X user interface – which is different than all the other iPhones despite using the same version of iOS 11 – is now sometimes even more awkward to use than Google’s latest Android 8.0 mobile operating system.
Maybe you have iPhone 11 because my iPhone X works exactly the same way as my iPhone 7 Plus with Touch ID– except for a few gestures which, IMHO, are an improvement and become second nature and faster within a day. I get it, though. All this new technology can be confusing because high tech changes so quickly these days.
To unlock the iPhone X you will first need to raise the phone to your face – also known as “raise to wake” – so Face ID can recognize you and finally swipe up to reach the Home screen which usually takes 2 to more than 3 seconds if all works correctly. However, most of the time, we had to swipe up 2 or 3 times more because of notifications on the lock screen.
You’re doing it wrong. Once you know what to touch and when, Face ID works just as quickly as Touch ID.
First, hold the phone to ‘raise to wake’ mode. You don’t even have to wait for Face ID’s padlock icon to unlock. Just raise the phone, then, with your thumb, tap and raise the bottom of the screen. Ipso facto an alakazam. The iPhone’s Home screen magically appears and just as fast as raising an iPhone 8 or 8 Plus or earlier iPhone 6, 6s, or 7, touching the Home button to activate Touch ID. It may take aging technologists a few tries to get the timing down right, but it just works.
To speed things up a bit, iPhone X’s Face ID has an option that does not require you to look at the Notch on top of the screen. That makes it even faster to unlock. If you want to see all the notifications before the Home screen pops up, just use your thumb to touch slightly higher than the bottom of the screen as you swipe up. It works. Try it.
First, Apple changed the way to access the Control Center (airplane mode, flashlight, calculator…) – you will now need to swipe down from the top right edge instead of swiping up from the bottom – which essentially prevents operating the device with just one hand.
You poor, poor technology spokesperson. Is there some kind of techno guild that could revoke your membership?
Did you complain when Apple put in a Control Center? Did you complain when it had two panes instead of one? Now you’re complaining about the location of the swipe; down vs. up.
Then the new gesture of “swiping up and pause” to switch between recent applications doesn’t work all the time and often brings you back to the Home screen.
Funny thing. True story. That has never happened to me or to Marla, the 9 year-old who lives down the hall. I asked her. She showed me. Thumb touch, move up a bit, move to the right. Voila! No Home screen. Just apps.
Yeah, I know. New technology can be hard; especially for a so-called technologist who wants to drum up some publicity for his company and TV shows instead of provide true analysis. iPhone X requires hand, fingers, thumb, eyes, and a little experience mixed in with the knowledge gained by watching a 9 year-old girl do what aging technologists cannot.