InfoWorld’s Galen Gruman on Apple’s iPhone connectivity problems with Exchange Server 2007.
The iPhone has been falsely reporting to Exchange servers since July 2008 that it supports on-device encryption… Thousands of users have been accessing e-mail, calendars, and contacts over Exchange connections through their iPhones or iPod touches, not knowing they were compromising their corporate security.
Corporate customers feel betrayed. Can you blame them?
Yes, it technically supports Exchange, but not in the way that anyone would expect in the real world. Yet Apple let us all think it did. Then it revealed the truth in a damaging, surprising, inconsiderate way.
Can Apple be trusted in business? Maybe that’s one reason Apple hasn’t ventured much into the enterprise. Enterprise operations require trust and a roadmap. Apple has difficulty with both.