What do you think of iTunes? Mac or Windows, it’s become a huge, bloated, unwieldy mess that tries to do too much and doesn’t do much well anymore.
Worse, iTunes is everywhere, spreading complexity, confusion, and misery among Mac and Windows users. At least on the iPhone and iPad and iPod touch, Apple segregates some of the traditional iTunes functions.
Aren’t you glad Apple didn’t stick the Mac App Store into iTunes?
What’s wrong with iTunes that needs to be fixed?
It’s slow and buggy and bloated. If I were an Apple app designer I would be ashamed to tell my friends or family that I worked on iTunes. Hello? Is there anything about iTunes that’s intuitive?
One of the early and highly prized features of iTunes was syncing up to the iPod. Pop in FireWire or USB, and music and movies synced within minutes. These days, synchronizing via a cable from Mac to iPhone or iPad or iPod is problematic.
Thank the Cloud overlords for wireless sync.
Then, while you’re thanking them, curse the draconian way iTunes manages iPhone and iPad apps. Please. Sometimes iTunes on my Mac wants to sync items I don’t want to be on my iPhone or iPad. Honestly, except for the critical and occasional backup, connecting my iDevices to iTunes is not worth the time or resultant headaches.
And don’t get me started on the iTunes user interface. It’s worse than a complex spreadsheet.
Look at the left sidebar. It’s a Chinese restaurant menu of items, and anything but friendly or inviting. What’s in the Library? Music. Movies. TV Shows. Podcasts. iTunes U. Books. Apps. Tones. Radio.
Hello? Apple? Ever heard of tabs? They’re all the rage on popular apps these days.
Below Library is Store, with iTunes, iTunes Match, Ping (does that still work?), Purchased items. Then it’s Devices, Shared Devices, Genius, then my Playlists. Click on anything in the left Sidebar and the whole content area changes.
Worse, iTunes is no longer the right name.
It was perfect back in the day, when Mac users needed a way to manage and burn music. The advent of the iTunes Store started the app’s long national nightmare, and Apple missed a perfect opportunity to change the name to something that fits what iTunes Store has become.
It’s not just for tunes anymore.
Of all of Apple’s polished, elegant, and usable apps, iTunes doesn’t even feel as if it’s made by the same company. Why has iTunes become worse and not better?
Apple just can’t shake up the apple cart. iTunes is a huge money maker and many tens of millions of people depend on it. So? Making wholesale changes to something we love is Apple’s forte’ so why can’t they fix iTunes?
Apple needs to segregate iTunes built-in functionality to separate apps. The Player becomes a media player (music, TV shows, movies, et al.). The Store is where you go to shop (tabs for apps, TV shows movies, music would be nice). Let the Player handle playing and media management, and let the Store do what a store should. Even Sync could be a separate app.
Divide and conquer, Apple.
Your reputation as a maker of slick and sassy apps is in danger because tens of millions of customers worldwide use iTunes, and many of us hate it.